Your Privacy Matters

Privacy Policy

We are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

01

Who We Are

This website is operated by Top Closer Agency Inc., an independent licensed insurance agency. We help individuals navigate their Medicare coverage options, including Medicare Advantage, Medicare Supplement (Medigap), and Prescription Drug Plans (Part D).

Important: This is not a government website. We are not affiliated with or endorsed by the U.S. Government, the Centers for Medicare & Medicaid Services (CMS), or any federal Medicare program. We do not offer every plan available in your area. For all available options, please contact Medicare.gov or call 1‑800‑MEDICARE (1‑800‑633‑4227).

02

Information We Collect

Information You Provide Directly

When you interact with our website, request a consultation, download a resource, or contact us, you may voluntarily provide information such as:

Name and contact information (email address, phone number)
Date of birth or age range
Zip code and geographic location
Current insurance coverage status
Preferred contact method and appointment preferences
Any other information you choose to share when contacting us

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

Device type, browser type, and operating system
IP address and approximate geographic location
Pages visited, time spent, and referring website
Interactions with our website (clicks, form submissions, downloads)
What We Do NOT Collect: We do not collect Social Security numbers, Medicare ID numbers, financial account information, or detailed medical records through this website. Our website is used for educational and marketing purposes only, not for insurance enrollment processing.
03

How We Use Your Information

We use the information we collect for the following purposes:

Respond to Your Requests

Schedule consultations, deliver requested resources (guides, checklists), and respond to your questions.

Communicate With You

Send appointment reminders, educational content about Medicare, and important updates related to your inquiry.

Improve Our Services

Analyze website usage to improve content, user experience, and the resources we provide to you.

Legal Compliance

Meet obligations under applicable federal, state, and insurance industry regulations.

04

When We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Insurance Carriers — When you request a quote or enroll in a plan, we share necessary information with the insurance carrier(s) to process your application, as required by the enrollment process.
Service Providers — We use trusted third-party platforms for website hosting, email delivery, appointment scheduling, and analytics. These providers are contractually obligated to protect your data and use it only to perform services on our behalf.
Legal Requirements — We may disclose information if required by law, regulation, legal process, or enforceable governmental request.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
05

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. These may include:

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of this website. We may use tools such as Meta (Facebook) Pixel and Google Analytics to measure advertising performance and improve our services.

06

Your Rights & Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including:

Access

Request a copy of the personal information we hold about you.

Correction

Request that we correct inaccurate or incomplete personal information.

Deletion

Request that we delete your personal information, subject to certain legal exceptions.

Opt-Out

Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

California Residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have additional rights including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale or sharing of personal information. We do not sell your personal information.

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to verified requests within the timeframes required by applicable law.

07

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting environments, access controls, and regular security reviews.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

08

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or de-identify it.

09

Children’s Privacy

Our services are directed to adults, particularly those who are Medicare-eligible (generally age 65 and older) or approaching Medicare eligibility. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

10

Third-Party Links

Our website may contain links to third-party websites, including Medicare.gov, insurance carrier portals, and other resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any website you visit.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

12

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to reach us for any other reason, please contact:

Johnny Closer

Top Closer Agency Inc.

127 Seabreeze Point

Jupiter Island, FL 33455